Welcome to the ALE Business Machines website

ALE Business Machines together with ALE Capital are firmly established as a premier supplier of digital print devices and document management solutions throughout Kent and the South of England.

You can login and request service calls, order toners, waste toners, staples and paper, and give us your meter readings at the end of each month.

canon develop copiers

 

 

 

 

Service and Maintenance

The key to ensuring long life and the maximum value for money from your office copiers is the standard of service and maintenance provided by your supplier.

Not just turning up and mending it when its broken or dusting it over once in a while, but an ongoing programme of preventive maintenance by trained technicians who will build an understanding of your needs and expectations from your machine and endeavour to meet and exceed those expectations.

Continuity of supply of spares and consumables, a speedy response to call outs, free firmware upgrades and occasional user instruction are all necessary elements of a complete service.

ALE have the experience in customer care and after sales service to provide an excellent back up for your copying and printing facilities. Our technicians are manufacturer trained on the hardware and software but also receive ongoing training with regard to customer care, administration, maintaining up to date service records and ensuring that your account manager is informed of any relevant issues.

They are provided with laptops, mobile telephones and have access to a huge database of problem solving and technical information giving them the best chance of a first time fix.

Our service and maintenance agreements are very straightforward, we agree a price per copy with you, collect a reading of your machine once a month and charge accordingly, no minimum charges, no up front billing, you only pay for the copies/prints you use, in arrears, toner included.

We are very intereted in talking to you about your current service and maintenance arrangements.... we may be able to save you money, please call us on 0845 2417 311.  

 

Finance and Leasing

At ALE we realise the importance of maintaining a positive cash flow in our business at all times.

The constraints of budgets, interest rates, the fluctuations in prices of raw materials, wages and other variable costs all seem to get together at times and try to put pressure on to our best laid plans.

The last thing one needs therefore is to be using cash for equipment in the office that one is going to need anyway.

Why not spread the cost in the form of a three or five year lease at a fixed cost, payable every quarter, and then offset the payments against any tax liabilities.

Your money will also go further if you lease allowing you to take advantage of the latest technology and upgrade your equipment should your needs change, without having to negotiate any trade in of your existing machines.

Copiers have a very low trade in value, so why buy outright, using those all important cash reserves and being dissapointed later on.

For further details on how leasing may suit your particular needs, please call us on 0845 241 7311.